Tuesday, February 17, 2015

Here's what customers say when we support them on their projects

Here are a few quotations from customers during recent support cases.

  • "Great! Thank you soooooooooooooo much for all your help"
  • "I am finding your software and documentation very useful."
  • "We are convinced of the added value this software tool can bring in our process development and scale-up work"
  • "Fabulous ... thanks for your help ..."
  • "This is definitely what I needed to answer some processing questions.  Thanks."
  • "I have always found the support from Scale-up Systems to be rapid and attentive.  Keep up the good work!"
  • "... thanks for your support. We are extremely grateful to you."
  • "Thank you for helping ... with this model.  It has been a great asset for the project as it cut down the amount of time we could have spent trialling the equipment by giving us a ‘sweet spot’ of operating conditions that would yield the desired concentrations."  
  • "That is brilliant - thank you so much for spending the time to find this very random error! I really appreciate it. The support we get from the DynoChem team is fantastic."
  • "That’s the most complete answer I have ever gotten from any support team, thanks!"

If you're starting or working on a project with DynoChem, contact us anytime at support@scale-up.com and you'll soon be saying things like this.

And a big thanks from our team to all of the customers who provided the feedback above.

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